Below you’ll find the most common questions asked by our customers. You can also check the FAQ for Players. If you don’t find your answers, feel free to contact our support team using the online chat or by email. We’ll be glad to assist you!
How do I become game tester in Antidote?
What platforms does Antidote Support?
How do I download the Antidote application?
What is the cost of the platform?
I want to playtest my game on your platform. How do I do it?
Do you have a demo to show me?
How do I get selected to play a game?
How do I distribute my game to playtesters?
Will I get compensation for playing?
Is distribution via Antidote secure?
Who will be testing my project?
No projects were assigned to me yet, why?
Can I invite my own players to test on your platform?
I lost my password or user ID and can’t log in to Antidote
How do I invite my own players?
Where do players come from?
I could not finish a playtesting session, what should I do?
How are players rewarded?
I have noticed a bug in the game, should I notify it?
Why are player rewards assigned in Antidote Coins instead of cash?
The assigned project is a multiplayer game. Can I invite my friends to test the game with me?
How long does it take to get results?
I loved the game I tested. Can I play the game again?
Can I ask testers to play a specific level instead of starting from the beginning?
I don’t like the project you’ve assigned to me. Can I refuse to play?
How are the surveys elaborated?
Can I send the game to my friends?
What type of questions are available?
I want to delete my account on your platform. How do I do it?
Do you have a limited number of questions?
I’m a game tester but also a developer, can I upload my game to your platform?
What are Experience Points (XP) and Coins?
What information can I get from a playtest?
Why haven’t I received my rewards yet?
What is biometric playtesting?
Can I join Antidote if I’m younger than 16 years old (or the legal age)?
What kind of confidentiality agreement do you have with the testers?
Can we test other things besides a game?
Can I change my username?
I redeemed a gift in the Antidote Store, received it, but it still appears as pending. What should I do?
Can I test Trailers and Cinematics?
I don’t find exactly what I’m looking for, do you have a full list of services?
About the Antidote of the Week: Can I see more than 80 sessions? How?
About the Antidote of the Week: What is it included in the Antidote of the week promotion?
Why haven’t I received my gratification yet?