Can I change my username?
Unfortunately it is currently not possible for users to change the username of their Antidote account themselves. If you want to change your username, you should contact our support team directly, who will change your username for you.
Can I join Antidote if I’m younger than 16 years old (or the legal age)?
You may only join Antidote under the following conditions: You have the age of majority (16+ years old or otherwise of legal age). You have written authorization from your legal guardian. In the latter case, you will need to create the player account and send your username, the written authorization and a copy of […]
Why haven’t I received my Experience Points (XP) and Antidote Coins yet?
Antidote Coins and XP are awarded to all participants once the playtest has fully concluded and all individual participant sessions have been verified. The time this takes can vary, from a few hours to a few weeks, depending on the specific playtest and the developer’s requirements.
I don’t find exactly what I’m looking for, do you have a full list of services?
Antidote offers an all in one playtesting platform and a full range of user research services for videogame companies and publishers. If you don’t find what you are looking for in our website, please don’t hesitate to contact us to discuss your needs and find the solution that suits you best.
Can we test other things besides a game?
Of course! Antidote also helps you test video game concepts, GDD, designs, trailers, cinematics… you name it! If you are also developing a mobile or desktop app companion that is not a game or a side project your studio is working on, you can also use Antidote to help you with that. In such cases, […]
How long does it take to get results?
Results are automatically uploaded, processed and available in real-time as soon as each player finishes, allowing you to begin reviewing immediately without waiting for the entire test to conclude. Typically, a full playtest is completed within 24 to 48 hours after launch, and often even sooner. However, turnaround time may be longer for playtests with […]
Why are player rewards assigned in Antidote Coins instead of cash?
One of our missions is to provide you with a safe environment where you can iteratively test players’ experience and improve your game. To achieve that, one of the things we found necessary is to match you with real players, people you would find in the real world, and who are eager to share their […]
How are players rewarded?
Players are rewarded with Antidote Coins, which can be spent in the Antidote Store on various items, including games, game assets, and gift cards from retailers like Steam or Amazon. A base reward of Antidote Coins is automatically included in your playtests targeting players from Antidote, but you have the flexibility to adjust the reward […]
How do I invite my own players?
Inviting your own community of players requires an Antidote subscription. To invite them just follow these steps: Log in as a company Go to Players > Generate invitation code > Show Invite link Share the invitation with your players; as they join your community, they will appear in your Players list. Whenever ready to start […]
Is distribution via Antidote secure?
Antidote has several mechanisms in place to make sure your game is securely distributed. If you want the game to be installed in players computers (local install): Controlled Download and Install: game is downloaded and installed by Antidote apps Encrypted communications: game is sent to players over secure channels Role based access: only players assigned […]